The player’s requesting a refund of his deposit as he was

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In areas where there is no problem with blocking, for example, in the Netherlands, the blocking system can be dismantled very quickly and the logging itself runs smoothly. All activities are governed by the User Agreement, and if the casino suspects the player of fraud, his account is blocked. The player’s requesting a refund of his deposit as he was supposed to be self excluded.

After a while, the player confirmed that he had received the funds. Magnus won SEK31,000, completed the wagering requirements, got his account verified and requested a withdrawal. On the following day, he was denied of his winning due to broken bonus terms and conditions. Magnus knew he didn’t make a mistake and requested to communicate with someone else then his ex-partner, Sandra, who happened to work for the casino. Johanna took over the case, but that didn’t change the casino’s mind and they started their investigation.

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